Privacy Policy

ONDO Inc. (hereinafter referred to as “our company”) is committed to protecting your personal information, as outlined below, to ensure that all customers can use our services with peace of mind.

1.Information provided by customers

Our company obtains personal information through lawful and fair means, and does not obtain it through any unlawful or dishonest methods that go against the customer’s wishes.

2.Use of personal information

The customer information we collect will be used for purposes such as verifying customer identity, notifying customers of changes in service contents, and providing the services used by customers. We also use it to contact customers from our company.

3.Disclosure and provision of personal information

Customer information provided to our company and information related to customers obtained through the operation of our services (hereinafter referred to as “customer-related information”) will not be disclosed, provided, sold, or shared with third parties without the customer’s prior consent, except in the following cases.
We also do not disclose or provide it to third parties beyond the necessary scope.

  1. When disclosure is requested by a court, police agency, or other public authority based on the authority stipulated by law.
  2. When our company deems it necessary to protect the rights, interests, reputation, and credit of our company, other customers, or third parties.
  3. When issues arise in maintaining the services.
  4. When disclosure or provision is permitted by law.

4.Procedures for correction, suspension of use, and deletion of information

If a customer requests correction, addition, deletion, suspension of use, or deletion of their personal information, we will respond within a reasonable period after verifying the customer’s identity.

5.Information management

Our company appropriately manages customer-related information collected or managed by us in order to provide our services to customers.
We comply with the “Act on the Protection of Personal Information” and related laws and regulations regarding the handling of personal information and the secrecy of communications contained in customer-related information and handle it according to other guidelines concerning personal information.

6.Compliance with laws, continuous improvement, and security

Our company complies with laws and national guidelines applicable to personal information. We strive to continuously review and improve our practices in response to changes in social conditions. We also implement appropriate security measures to ensure the safety of customer-related information and prevent unauthorized access, loss, destruction, tampering, or leakage.

7.Changes to the privacy policy

Our company reserves the right to change the privacy policy at any time and for any reason.

8.Governing law

The services are under the control of our company. By using these services, you agree to be bound by the laws of Japan.

Updated April 1, 2023